Instead of managing each communication channel separately, MessageGate Omni-Chat allows you to communicate with your target audience from a single screen.
You can manage your customer communication on a single screen with MessageGate Omni-Chat, while reducing your response time. You can increase customer satisfaction and customer representative efficiency in this manner.
MessageGate Omni-Chat has a simple message management interface where you can manage your instant messages. The dialogue interface is displayed on a single screen and allows you to route customer requests from various channels to customer representatives in real time.